Frequently Asked Questions
This is a new
page. Issues appear in alphabetical order.
Additional items will be added as effort permits and in response to customer
and distributor requests.
To request an addition, send an email to support@dataray.com.
Installation
Issues
No
camera found
No card
found
No heads found
No P7 head
found
Longer
Cables (Head/Camera to PCI card)
BeamMap series, Beam'R,
BeamScope
WinCamD
Saturation
Limits & Damage Thresholds
Slit
Profiler Damage threshholds
TTL interfacing to WinCamD series: Requires a pulse with a positive level >2.4 V and a duration >100 ns.