I'm having installation issues... what should I do?
Can I interface the DataRay software with third-party software like LabView, etc.?
Yes, our software can interface with other programs, including LabView. For more details refer to Interfacing/Active X/LabView.
I need a longer cable for my system. Are any available?
Yes, we have longer cables available, including USB 2.0, HD15, FireWire/IEEE1394. For more information, email support@dataray.com.
What saturation levels are safe for your products?
To view saturation limits and damage thresholds for our products, refer to this documentation.
Do your products support TTL interfacing?
Yes, our WinCamD series beam profiling cameras support TTL interfacing; this requires a pulse with a positive level >2.4 V and a duration >100 ns.
Where can I download software updates?
Updates - Software
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